Members of the Oberoi Group apply the Oberoi Dharma to all aspects of our business.
From decision-making to organisational and individual behaviour.
Is of the highest ethical standards – intellectual, financial and moral and that reflects the highest levels of courtesy and consideration for others.
Builds and maintains teamwork, with mutual trust as the basis of all working relationships.
Puts the customer first, the company second and the self last.
Exemplifies care for the customer through anticipation of need, attention to detail, excellence, aesthetics and style, and respect for privacy, along with warmth and concern.
Demonstrates two-way communication, accepting constructive debate and dissent while acting fearlessly with conviction.
Considers people as our key asset, through respect for every employee, and leads from the front regarding performance achievement as well as individual development.
Safeguards the security, health and environment of the guests, employees and assets of the Company at all times.
Eschews the short-term quick-fix for the long-term establishment of a healthy precedent.